In order to provide generative AI, digital, enterprise, and cloud services to over 300 million organizations and consumers throughout its European and African regions, Vodafone and Microsoft have reached a 10-year cooperation agreement.
The British corporation said that it will replace physical data centres with more affordable and scalable Azure cloud services, as well as spend $1.5 billion in customer-focused AI created with Microsoft’s Azure OpenAI and Copilot technologies.
According to Luka Mucic, Chief Financial Officer of Vodafone, Microsoft’s leadership in artificial intelligence, supported by its collaboration with OpenAI, will revolutionize the telco’s consumer services.
“That’s the part that is really going to catch each and every one of our customers,” he stated on Tuesday, going on to say that the TOBi chatbot, powered by Microsoft AI, will respond to inquiries with greater consistency and intelligence.
Microsoft uses “digital twins” to simulate industrial settings so that cloud-based testing of process enhancements is possible.
