Four banks record 477,405 unresolved complaints in 12 months –Reports
Within a period of one year spanning January 1 to December 31, 2020, four top banks in Nigeria recorded a total of 477,405 unresolved customer complaints. The banks are Zenith, Guaranty Trust Bank, United Bank for Africa and Access Bank. The figures were arrived at after analysing the 2020 annual financial reports of the banks. […]