Tag: NCAA

Aviation

NCAA to sanction Qatar Airways over passenger rights abuse

The Nigerian Civil Aviation Authority has warned Qatar Airways against disregarding its regulations and mistreating Nigerian passengers. The warning comes after a Nigerian passenger was detained in Doha for 18 hours following an allegation of inappropriate conduct by a cabin crew member. Despite the passenger paying a hefty fine, Qatar Airways refused to fly him […]

Aviation

Airlines refund N257m to passengers in seven months

The Nigerian Civil Aviation Authority has disclosed that airlines refunded N257 million to passengers between January and July 2025, compared to N108 million during the same period in 2024 and N32 million in 2023. The NCAA also revealed that a total of N6,083,229 was spent on hotel accommodation for stranded passengers within the first seven […]

NCAA issues warning after unruly Ibom Air passenger 'attacked' crew
Aviation

NCAA seeks witness accounts of Ibom Air incident

The Nigerian Civil Aviation Authority has urged passengers on Ibom Air flight IAN513 from Uyo to Lagos to share their accounts of the incident that sparked a brawl onboard. The appeal follows the circulation of videos on August 10 showing a passenger, identified as Comfort Emmanson, assaulting flight attendants and clashing with airport security personnel. […]

Aviation

NCAA suspends two ValueJet pilots over airport safety breach

The Nigeria Civil Aviation Authority has suspended two ValueJet pilots following a safety breach at the domestic terminal of Nnamdi Azikiwe International Airport in Abuja. In a statement on Tuesday, NCAA’s Director of Public Affairs and Consumer Protection, Michael Achimugu, said the authority received reports of a serious violation of aviation safety protocols involving a […]

Aviation

NCAA orders airlines to enforce $10,000 cash declaration rule

The Nigerian Civil Aviation Authority has instructed all international airlines operating in the country to strictly enforce the $10,000 currency declaration requirement for inbound passengers. Passengers arriving with cash or Bearer Negotiable Instruments (BNI) exceeding $10,000 are mandated to declare them upon entry. Airlines must also announce this requirement during flights and distribute the necessary […]

International travellers to get higher compensation for deaths, flight delays - ICAO
Aviation

Local Airlines refund ₦1.038bn to over 5,000 passengers in Q2 – NCAA

Domestic airlines in Nigeria refunded a total of ₦1.038 billion to 5,285 passengers between April and June 2025, according to the Nigerian Civil Aviation Authority. The NCAA made this disclosure in a post on its official X account on Monday, underscoring its continued regulatory oversight and commitment to enforcing passenger rights. Although the Authority did […]

Aviation

NCAA ranks Max Air least responsive to passenger complaints

The Nigerian Civil Aviation Authority has ranked Max Air as the least responsive domestic airline to passenger complaints, according to recent data from its Consumer Protection Department. This was disclosed by NCAA’s Director of Public Affairs and Consumer Protection, Michael Achimugu, in a post on X on Thursday. Achimugu also revealed that the authority received […]

Aviation

NCAA grounds Rano Air flight after in-flight engine failure

The Nigerian Civil Aviation Authority has grounded Rano Air’s Sokoto-to-Kano flight following an in-flight engine failure. This was disclosed in a statement signed by NCAA’s Director of Public Affairs and Consumer Protection, Michael Achimugu, on Monday. According to Achimugu, the aircraft with registration 5N-BZY suffered an engine malfunction mid-flight but was safely landed by the […]

Aviation

Airline ticket prices are deregulated – NCAA 

The Nigerian Civil Aviation Authority has reiterated that it does not control airline ticket prices, underscoring that airfares are a deregulated component of the global aviation industry. In an interview, NCAA’s Director of Consumer Protection and Public Affairs, Michael Achimugu, stated, “The price of tickets is not regulated,” according to The Punch He said the […]

Aviation

Airlines must adjust schedules when aircraft are grounded, NCAA warns

The Nigerian Civil Aviation Authority has warned airline operators against continuing full flight schedules when some of their aircraft are grounded due to technical issues like mechanical faults or bird strikes. NCAA’s Director of Public Affairs and Consumer Protection,Michael Achimugu, issued this warning during an interview on Channels TV’s Sunrise sharing an excerpt from the […]