The Nigerian Civil Aviation Authority has ranked Max Air as the least responsive domestic airline to passenger complaints, according to recent data from its Consumer Protection Department. This was disclosed by NCAA’s Director of Public Affairs and Consumer Protection, Michael Achimugu, in a post on X on Thursday. Achimugu also revealed that the authority received […]
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The Nigerian Civil Aviation Authority has grounded Rano Air’s Sokoto-to-Kano flight following an in-flight engine failure. This was disclosed in a statement signed by NCAA’s Director of Public Affairs and Consumer Protection, Michael Achimugu, on Monday. According to Achimugu, the aircraft with registration 5N-BZY suffered an engine malfunction mid-flight but was safely landed by the […]
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The Nigerian Civil Aviation Authority has reiterated that it does not control airline ticket prices, underscoring that airfares are a deregulated component of the global aviation industry. In an interview, NCAA’s Director of Consumer Protection and Public Affairs, Michael Achimugu, stated, “The price of tickets is not regulated,” according to The Punch He said the […]
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The Nigerian Civil Aviation Authority has warned airline operators against continuing full flight schedules when some of their aircraft are grounded due to technical issues like mechanical faults or bird strikes. NCAA’s Director of Public Affairs and Consumer Protection,Michael Achimugu, issued this warning during an interview on Channels TV’s Sunrise sharing an excerpt from the […]
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The Nigeria Civil Aviation Authority has announced that local airports and airstrips operating without valid permits will face sanctions starting January 1, 2026. This warning was disclosed by the NCAA’s Director of Aerodrome and Airspace Standards, Godwin Balang, during the Airstrip Owners and Operators Stakeholders Engagement Programme held in Lagos on Monday, according to a […]
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The Nigeria Civil Aviation Authority has granted Air Algérie a Foreign Carrier Operating Permit, enabling the airline to operate on the Algeria-Nigeria-Douala route. The inaugural flight is set for April 6, 2025. The announcement, made on March 25, 2025, follows a high-level meeting between NCAA Director General, Capt. Chris Najomo, and Algerian Ambassador, His Excellency […]
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The Nigeria Civil Aviation Authority has refused to grant waivers requested by several airlines over imposed penalties, emphasizing that the sanctions are intended to enhance service quality for Nigerian travelers. The Director for Consumer Protection and Public Affairs at the NCAA, Michael Achimugu, confirmed that while many airlines have sought exemptions, the agency remains resolute […]
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The Director-General of the Nigerian Civil Aviation Authority, Capt. Chris Najomo, has raised concerns over the lack of standard and quality compliance in various aviation training organizations. Speaking in Lagos on Monday at the opening of a three-day workshop on managing approved training organizations in line with Nigeria Civil Aviation Regulations, Najomo warned that this […]
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The Nigeria Civil Aviation Authority has said that delayed and irregular remittance of the five percent ticket and cargo sales charge by domestic airlines hampers the NCAA’s ability to deliver efficient services and invest in staff training, as these charges serve as the agency’s primary funding source. This was disclosed by the Director General of […]
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The Nigeria Civil Aviation Authority has officially issued sanction letters to five airlines for various infractions, with additional penalties under review. NCAA’s Director for Consumer Protection and Public Affairs, Michael Achimugu, confirmed the development. “Yesterday, the five airlines received their letters of sanctions. The five airlines mentioned in that case have received their letters of […]
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The Nigeria Civil Aviation Authority has reported that Air Peace and Aero Contractors refunded the airfares of thousands of passengers, totaling millions of naira, in 2024 due to cancelled and delayed flights. The regulator noted that Air Peace compensated 1,901 passengers in November 2024 for delays, cancellations, and cabin class downgrades, while Aero Contractors refunded […]
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The Nigerian Civil Aviation Authority has announced plans to impose sanctions on more airlines for violating consumer protection regulations This follows recent actions taken against carriers for unresolved complaints and regulatory violations, signaling a stricter enforcement of passenger rights and industry regulations. The Director of Public Affairs and Consumer Protection at the NCAA, Michael Achimugu, […]
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