The Federal Government has warned Ministries, Departments and Agencies against poor performance. It insists that public institutions must show accountability and deliver measurable results, in line with President Bola Tinubu’s zero-tolerance stance on non-performance.
According to The PUNCH, the Director-General of the Presidential Enabling Business Environment Council, Princess Zahrah Mustapha Audu, issued the warning at the MDA High-Level Strategic Engagement and Press Briefing, hosted by the Federal Ministry of Finance.
Audu made this known in a statement issued in Abuja on Friday.
The engagement was held under the theme, “MDA Data Collection & Harmonisation.” It brought together key government stakeholders to discuss institutional performance, data management and compliance with government reforms.
Audu presented findings from the Business Environment Enhancement Programme Accelerator. She highlighted the progress made by federal MDAs and the areas where performance fell short of expectations.
The assessment showed that 16 MDAs achieved full implementation of the reforms evaluated.
However, recent mystery shopping findings showed a decline in responsiveness after active monitoring ended.
This raised concerns about the sustainability of the reforms and the commitment of some agencies to maintaining standards without continuous supervision.
Speaking to heads of MDAs, Audu reminded them that the ongoing mystery shopping exercises, the live performance tracker and the forthcoming end-of-year Business Facilitation Act Compliance Ranking would keep their performance under scrutiny.
She stressed that the monitoring mechanisms were designed to give continuous visibility into institutional performance, identify service delivery gaps and ensure that agencies remained accountable for their reform commitments.
“The message was clear: performance monitoring is continuous, compliance is measurable, and MDAs must be prepared to account for their results.
“The engagement also reinforced the Federal Ministry of Finance’s increasing emphasis on institutional performance, with the Ministry expected to consider the performance, responsiveness and reform compliance of government agencies in its engagements and dealings with them.
“This approach aligns with Mr President’s zero-tolerance stance on non-performance and the Federal Government’s determination to ensure that public institutions deliver measurable results and improved services to citizens and businesses,” the statement said.
The Business Facilitation Act provides a framework for improving the ease of doing business in Nigeria. It does this through reforms aimed at making government processes more efficient and responsive.
PEBEC said it would continue to deploy mystery shopping, real-time digital tracking, compliance assessments and data-driven performance monitoring to strengthen transparency and identify implementation gaps.
The Council stressed that the priority was to turn reform commitments into sustainable outcomes. It added that compliance on paper alone was no longer sufficient.
