The United States Department of State has attributed the recent visa application challenges for Nigerians to a partial system outage and assured that affected interviews will be rescheduled.
It added that interviews will be rescheduled for affected applicants.
This was disclosed in a statement by the press officer at the Office of Public and Congressional Affairs, Bureau of Consular Affairs, Jennifer Johnson.
It was earlier reported that Nigerians had complained about missed interviews during the visa application process.
In response, Johnson acknowledged the technical issues but confirmed that full functionality had been restored.
She reassured affected applicants that disrupted interviews would be rescheduled.
“The U.S. Department of State experienced a partial systems outage, which has since been restored. All consular operations have resumed as normal. Visa applicants whose interviews must be rescheduled due to the outage will be notified,” she explained.
The U.S. mission in Nigeria transitioned to a new visa appointment system last year to simplify the process and enhance transparency for applicants at the U.S. Embassy in Abuja and the Consulate in Lagos.
However, the transition brought challenges for visa applicants, leading the U.S. government to assure improved processing once fully implemented.
The recent outage adds to past disruptions, but with operations restored, affected applicants can expect updates and rescheduled appointments as consular services work to clear the backlog efficiently.
