Ibom Air has come under scrutiny after passenger Miss Comfort Emmanson alleged she was assaulted by a member of the airline’s cabin crew.

Emmanson in a video posted on her Instagram account alleged that a flight attendant, identified as Julian Edwards, forcibly removed her wig, cut off her gold jewelry, and damaged her mobile phones following a disagreement over switching off her device before take-off.

She said the confrontation escalated upon landing in Lagos, leaving her bruised and humiliated.

The incident, which Emmanson described as traumatising, has also led to the circulation of her private images on social media, intensifying her distress.

She said, “So, on August 10, I boarded a flight from Uyo to Lagos and the normal procedure was on. The lady Juliana was telling everyone to switch off their phones. When she came to me, I was struggling with my phone and she said I should put off my phone.

“I showed her that one of the phone was bad. The button was bad and she said I can turn it off without the power button. I had two phones and so the man sitting beside me helped me to turn off the other one.

“While she was talking, she said I should go to my settings and to general…I pleaded with her to take the phone off it but she refused saying ‘children nowadays…’

“I asked her to spell general for me but the way she looked at me and the pressure from her, so, I turned to the man who switched off the first one and begged him to help. The man spelt general and I went back to her but she looked at me with bad eye.”

She continued, “So, I turned to the man again and he helped me switch the second one off. I put both phones where they are supposed to be.

“But before she left, she said, ‘you will see’. I didn’t take it to heart since I have already switched my phones off.

“So, when we arrived in Lagos, I rushed to the bathroom to pee. My seat was at the back. There was someone inside already and so I had to wait for the person to come out.

“After the person left, I got in, peed and when I was done, I went out of the bathroom. I didn’t stay that long inside because it’s a small place and very discomforting. So, I went out and carried my things to leave but she blocked my way.

“I kept telling her to leave the road for me to go as everyone had left the aircraft but she stood there looking at me with a bad eye (condescendingly).”

She added, “That’s when I brought out my phone and did that short video to show how she was blocking my exit. When I brought out my phone, she then turned around showing me her back.

“Then, she noticed I was recording her and she pushed me inside, dragged my frontal out, cut my gold chain in the process of tearing my cloth and also made my phones fall to the ground and break.

“I was in pain, she inflicted so much pain on me. Anyone who has fixed a frontal knows how painful it is then imagine someone dragging it out forcefully. It was all these pains she caused me that made me poke her in the face, asking her why she did that to me?”

Emmanson pointed out that she had no reason to confront the flight attendant, whom she described as old enough to be her mother, except for the pain she allegedly suffered and the humiliation of being called a prostitute.

“Before I knew it, all those guys had come in and surrounded me. They were dragging me and the lady Juliana was the one who dragged my pin under (bodycon top). The way she dragged the pin under also wounded me inside. I was the only one there surrounded by all of them and I was struggling to help myself.

“They were dragging me and some of them wanted to touch me. So, I was trying to cover myself and also defending myself. That was what they recorded and put out there, ” she added.

The Ibom Air passenger said she was left traumatized, noting that she never imagined the humiliation of being surrounded by a crowd with cameras pointed at her.

“I was surprised, I never expected that. It was so much for one person to bear. I was very angry and kept asking them why they would do that to me? Still they made video of me and put it out there.

“The trauma is just too much. I cannot even go out there again. My body is out there. Some people have even used it to make stickers.”

Ibom Air has not yet issued an official statement on the allegations.