Sony has announced that all PlayStation Plus members will automatically receive an additional five days of service as compensation for a global outage that disrupted the PlayStation Network for about 18 hours from late Friday to Saturday evening.
During this period, users were unable to sign in, play online games, or access the online store.
“Network services have fully recovered from an operational issue. We apologize for the inconvenience and thank the community for their patience,” the Japanese electronics and entertainment giant said in a post on X on Sunday, without specifying the cause of the outage.
The company said the issue has since been resolved, and services are now fully operational.
Sony apologized for the inconvenience and thanked the community for their patience.
The PSN is essential to Sony’s gaming ecosystem, offering online multiplayer, digital game sales, and cloud services to millions worldwide.
Disruptions like the recent outage can affect player experience and Sony’s reputation, prompting the company to offer a five-day PlayStation Plus extension as compensation.
At its peak, the outage impacted approximately 7,939 users in the U.S. and 7,336 in the UK on Saturday afternoon, according to Downdetector.com, which tracks outages based on user reports and other sources.
“PlayStation is back up again after being down for a whole day. Sony at least saved millions of Gamers their Sunday right after ruining their Saturday,” a user posted on X.
