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Uber Eats unveils text, image AI shopping tool

Uber announces payment options for food delivery

Uber Eats is introducing artificial intelligence to make grocery shopping easier.

The company revealed on Wednesday that its food delivery platform will roll out a new AI assistant, enabling users to build their shopping carts using text or images, including handwritten lists.

Uber is rolling out the feature with dozens of major retailers, including Safeway, Albertsons, and Kroger.

According to the company, the tool considers item preferences and store availability, while giving users the option to adjust their selections.

“Cart Assistant reflects how we think about AI at Uber: starting with real customer needs and building practical solutions within the app,” said Praveen Neppalli Naga, Uber’s technology, said in a release. “By grounding these features in real user behavior, we can build tools that feel helpful and intuitive.”

In July, Uber introduced new restaurant tools, featuring AI-generated menu descriptions and summaries of customer reviews.

Gross bookings in Uber’s delivery segment rose 26 per cent year-over-year, reaching $25.4 billion in the fourth quarter.