NAICOM tasks insurers on shift to customer-centric insurance model
The National Insurance Commission has called on insurers to transition from a product-centric approach to a customer-centric model. Commissioner for Insurance, Mr. Olusegun Ayo Omosehin, made this call at the opening ceremony of the Insurance Week 2026, according to Vanguard. He explained that the customer-centric model entails actively involving clients in the product development process, […]






