SpaceX’s Starlink satellite internet service, which experienced a widespread outage on Thursday, disrupting connectivity for users across the globe for more than two hours, has been restored.

According to outage tracking site DownDetector, reports of service disruptions began around 3:20 p.m. ET. SpaceX acknowledged the issue at 4:05 p.m. via a post on Starlink’s official X (formerly Twitter) account, confirming a network outage and stating that efforts were underway to restore service.

Partial service resumed around 5:30 p.m. ET, with Starlink Vice President of Engineering Michael Nicolls announcing at 6:23 p.m. that the network had “mostly recovered.”

Users from the United States, Europe, the United Kingdom, and parts of Asia reported being affected. Discussions on the service’s Reddit community, r/Starlink, reflected the global scale of the outage. While SpaceX has not disclosed the total number of affected users, the platform currently serves over six million customers worldwide.

Starlink’s website also acknowledged the disruption, but initial communications from the company did not specify the cause. In a later update, Nicolls attributed the outage to a “failure of key internal software services that operate the core network,” ruling out any issues with the satellite hardware or the constellation itself. He assured users that a full investigation would be conducted to prevent a recurrence.

Starlink is marketed as a high-speed internet solution for remote or underserved areas where traditional broadband options are unavailable. It is widely used by rural residents, digital nomads, and, more recently, through a partnership with T-Mobile, for extending smartphone connectivity beyond regular cellular coverage. It remains unclear whether the T-Mobile-linked services were affected by Thursday’s disruption.