The Nigerian Education Loan Fund has resolved the recent complaints from some students about their challenges while trying to apply on the Student Loan Application portal.
The organization therefore addressed some of these issues collectively as follows, according to Nairametrics.
If a student’s school is not on the list of institutions, NELFUND has advised that the ICT department of the respective school, be contacted to reach out to NELFUND.
If a student’s JAMB number is not verified, the student is instructed to contact his/her school to ensure their admission was supported by JAMB.
For students from state-owned institutions trying to apply, NELFUND has explained that the rollout phase started only with federal institutions, and therefore these students are advised to hold on for now.
If students cannot see any institution in the dropdown list, NELFUND recommends checking the internet connection and refreshing the browser.
If students are unable to verify their account via email, they are instructed to ensure that they entered the correct email address.
If a student’s matriculation number cannot be verified on the portal, NELFUND has advised contacting the ICT department of his/her school to upload their records to the Students Verification System (SVS).
Recall that the federal government launched the first phase of the NELFUND student loan scheme, targeting students from federal institutions across the country, via the application portal.
