The Nigerian Communications Commission has suggested shortening the process from 30 minutes to 5 minutes for blocking a reported stolen phone’s Subscribers Identity Module.
According to The Punch, this information was revealed during the three-day public inquiries at the commission in Abuja on six regulatory instruments.
The Deputy Director, Technical Standards and Networks Integrity Department, Edoyemi Ogoh, announced this change as he presented the Draught Quality of Service Business Rules.
According to the proposed change, the service provider would be compelled to block such a line within five minutes after a phone was reported and confirmed as stolen, he added.
According to him, the purpose of changing the entire legislation was to keep up with technology advancements and the latest developments in the sector.
He insisted that it was crucial to make sure subscribers received value for their money.
The Executive Vice Chairman of the NCC, Prof. Umar Danbatta, underlined the importance of the communications industry for technological innovation and advancement in his opening statement.
He continued by saying that the regulatory tools examined during the public inquiry were crucial to making sure the communications sector could meet the needs of the rapidly evolving digital age.
According to Danbatta, the communications industry is at the forefront of technological innovation aimed at promoting societal and economic development.
It allows for seamless communication, encourages connectivity, and thus offers a favourable atmosphere for success in a world that is becoming more interconnected.
“However, the government has a big role to make sure that there is an environment that allows the industry to grow, including the introduction/amendment of essential regulatory instruments.
The regulatory tools under consideration during this public inquiry are crucial to ensure that the communications sector can meet the needs of the rapidly changing digital era.
The director of Legal & Regulatory Services for the NCC, Helen Obi, added that the amendment to the Quality of Service Regulations aimed to bring in stricter performance standards, more effective monitoring systems, and transparent reporting systems that would enhance the general customer experience.
