The Nigerian Civil Aviation Authority has called Air Peace to its headquarters for an urgent meeting to address several unexplained flight disruptions.

The meeting is scheduled for Monday.

In his post via his official X account on Saturday, the NCAA’s director of public affairs and consumer protection, Michael Achimugu, said that the issues include passenger complaints over the airline’s Heathrow-Abuja flight, which was rerouted through Gatwick-Lagos-Abuja.

“The above, along with cases of delayed refunds, compensations/first needs, has activated the Consumer Protection Department of the NCAA,” the director posted.

“We will not tolerate any abandonment of paying passengers. While the Authority continues to support domestic carriers, we hold all operators to the strictest standards.”

Achimugu added that the NCAA will investigate the disruptions and take appropriate action based on the findings, in accordance with Part 19 of the NCAA Regulations 2023.

“The NCAA, as sole regulatory agency for civil aviation in Nigeria, remains committed to protecting the rights of all stakeholders,” he said.

In a statement addressing the disruptions, Air Peace said claims that passengers were abandoned or left stranded are false.

The airline stated that the flight had to return after a cracked windshield, which is suspected to have been caused by a bird strike on the Abuja-London (Heathrow) service.

“The attention of Air Peace has been drawn to comments circulating on social media suggesting that passengers on our Abuja-London service were abandoned following an air return on 13 March 2026,” Air Peace said.

“For the avoidance of doubt, no passenger was abandoned or left stranded at any point during the handling of the situation.”

The airline said the decision to return to base was made strictly in accordance with established aviation safety protocols.

“The aircraft safely returned to the Namdi Azikiwe International Airport, where all passengers disembarked safely while our engineering team commenced the necessary technical checks on the aircraft,” the statement said.