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Internet services restored five days after undersea cable cut – NCC

Alex Omenye
Alex Omenye

Melvin Onwubuke

The Nigerian Communications Commission has announced that approximately 90% of voice and data services have been restored in Nigeria following disruptions caused by undersea cable cuts.

This was disclosed in a statement signed by its Director of Public Affairs, Reuben Muoka on Monday.

In the statement, the NCC provided an update on the submarine cable which disrupted services of telecoms, banks, and some oth r corporate organizations.

NCC said “Following the disruption on March 14, 2024, which affected data and voice services due to cuts in undersea fibre optics along the coasts of Cote d’Ivoire and Senegal, we are pleased to announce that services have now been restored to approximately 90% of their peak utilization capacities.

“Mobile Network Operators have assured the Commission that data and voice services would operate optimally pending full repairs of the undersea cables as they have managed to activate alternative connectivities to bring back the situation to normalcy.

“We extend our appreciation to telecom consumers for their patience and understanding during the downtime caused by the undersea fibre cuts.”

Recall, that on March 14, 2024 March 14, 2024, Nigeria and several other West African countries experienced a telecoms service outage due to undersea cable cuts, disrupting communication services across the region.

The NCC noted that the damage was causing downtime across West and South African countries.

According to the regulatory authority, it has been reported that at some point around the Red Sea, similar undersea cables providing traffic from Europe to the East Coast of Africa, such as Seacom, Europe India Gateway Asia Africa Europe 1, have been cut.


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