Ibom Air has banned Ms. Comfort Emmanson from flying with the airline after she physically assaulted cabin crew and security personnel following a flight from Uyo to Lagos on Sunday, August 10, 2025.

According to a statement released on Monday, the incident took place after landing at Murtala Muhammed Airport, Lagos, when she attacked the Purser, the lead cabin crew member who had previously asked her to turn off her phone before takeoff.

The airline noted that the trouble started in Uyo when she refused to comply with safety instructions.

Although the situation was initially calmed and the flight took off, upon arrival she allegedly stepped on the Purser, tore off her wig, removed her glasses, and repeatedly slapped her.

She also assaulted another crew member, attempted to seize a fire extinguisher, and later attacked Ibom Air security personnel, including the ground supervisor.

She was restrained, removed from the aircraft, and handed over to the Nigeria Police Force by security personnel from the Federal Airports Authority of Nigeria. Ibom Air stated that it has reported the incident to the Nigerian Civil Aviation Authority and reaffirmed its zero-tolerance policy on unruly behavior.

“Ibom Air confirms that on Sunday, August 10, 2025, an incident occurred on board our Uyo–Lagos flight involving a passenger, Ms. Comfort Emmanson, whose conduct posed a serious threat to the safety of our crew, passengers, and aircraft,” the statement read in part.

It added, “Ibom Air has since submitted a report on the incident to the Nigerian Civil Aviation Authority, and placed a travel restriction on Ms. Emmanson, who will no longer be permitted to fly on any of our aircraft.”

The airline warned that any unruly behavior endangering passengers, crew, or equipment will lead to legal action and a permanent ban, urging passengers to follow crew instructions for everyone’s safety and comfort.

Management of Murtala Muhammed Airport Terminal Two confirmed the incident occurred at the terminal following Ms. Emmanson’s arrival on Ibom Air flight Q1 513 from Uyo.

MMA2 stated she assaulted airline crew, Federal Airports Authority of Nigeria security officers, and its own aviation security staff, including during her transportation and processing.