The Federal Government has promised to create at least 5 million jobs through outsourcing between now and the year 2027.
Nairametrics reported that this target is contained in the National Outsourcing Strategy (NOS 2023-2027) released by the National Information Technology Development Agency.
It noted that through diversification, NOS plans to make outsourcing a major contributor to Nigeria’s economy.
However, NITDA said that in 2027, this strategy will increase the contribution of outsourcing to the country’s GDP by 25%.
“Acquiring at least 30% of the global outsourcing industry by the same year and increase its IT-enabled outsourcing platforms by 70% is also a significant plan
Highlighting that the country’s potential is endless, it added that knowing our population as a country is an asset to help achieve these goals.
“This country has a great opportunity to lift the standard of living of its citizens through the effective implementation of the National Digital Economy Policy and Strategy by growing the IT Enabled Outsourcing services sector to serve both the Public and Private sector organizations, onshore and offshore.
“The fast growth of the IT-enabled outsourcing services sector will address various challenges such as creating jobs, expanding the tax base, improving technology transfer, and attracting foreign direct investment.”
NITDA said that the Nigerian Business Process outsourcing industry has grown in the last couple of years and is now dominated by call centre services operators providing services to both onshore and offshore clients.
