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FG launches digital portal to enhance public service access

Onwubuke Melvin
Onwubuke Melvin

The Federal Government of Nigeria, in partnership with its digital infrastructure provider, Galaxy Backbone, has officially launched the Government Service Portal in collaboration with the Korea International Cooperation Agency.

In a statement released on Wednesday, the Head of Media and Corporate Communications at Galaxy Backbone, Chidi Okpala,
highlighted that the initiative aims to improve government-to-citizen interactions and enhance access to public services nationwide.

The GSP is designed as a unified digital platform, allowing citizens to interact seamlessly with multiple government agencies without the need for in-person visits, thereby streamlining access to essential public services.

Galaxy Backbone stated that the launch was celebrated with a high-level workshop attended by representatives from 12 key government agencies, focused on advancing the first phase of the project.

According to the agency, the initiative will streamline access to essential services, including National Identification Number registration, immigration services, and healthcare, among others.

The Permanent Secretary of the Federal Ministry of Communications, Innovation and Digital Economy, who represented Minister Bosun Tijani, highlighted the significance of the project and the need for deepened collaboration and deeper citizen engagement.

“The Government Service Portal has the potential to change lives, and I believe that through efficient and effective collaboration we will achieve a lot for our nation,” the minister said.

The Managing Director of Galaxy Backbone, Prof. Ibrahim Adeyanyu, emphasised the significance of the initiative in transforming how government services are delivered to Nigerians.

He said, “Galaxy Backbone is proud to lead this initiative, working alongside KOICA to make public services more efficient, transparent, and accessible to all. With the engagement of these pilot agencies, we are taking a major step toward a fully digitised public service ecosystem that will benefit every Nigerian citizen.”


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