The Federal Competition and Consumer Protection Commission on Thursday sealed two more real estate firms over alleged consumer complaints involving refunds and property transactions.

The enforcement operation, conducted in collaboration with security operatives, followed alleged failure by the firms, Ochacho Group Worldwide and Ti-Bilon, to comply with notices issued by the Commission.

The latest action comes weeks after the FCCPC sealed the office of Paradise Estate in Life Camp Extension, Abuja, over alleged violations of consumer rights.

Addressing journalists, the FCCPC’s Deputy Director of Surveillance and Enforcement, Mr. Marvin Nadah, said the Commission had issued directives to the affected firms in accordance with relevant consumer protection laws, instructing them to take specific corrective actions.

“However, these entities did not comply. As a result of the non-compliance, we have come to seal off the premises,” he said.

According to him, one of the cases involved a consumer who paid for properties that were never delivered, while the other concerned a refund dispute in which the Commission reviewed the complaint and directed the company involved to refund the consumer.

He stated that provisions of the FCCPC Act empower the Commission to seal premises and take other enforcement actions where there is non-compliance with directives issued through compliance notices.

According to him, one of the companies had been served notices since June last year, while the other had remained under notice since 2024.

He added that despite several engagements and discussions with the firms, they failed to comply with the Commission’s directives.

In a separate development, the FCCPC sealed the headquarters of Ikeja Electric in Lagos over alleged consumer rights violations. Responding to the action, IKEDC’s Head of Corporate Communications, Mr. Kingsley Okotie, said the dispute arose from an isolated case involving a customer requesting multiple electricity meters, noting that such requests require a process and cannot be implemented immediately.

Meanwhile, the Commission also inaugurated a Joint Market Monitoring Taskforce in Abuja, with powers to seal shops, warehouses, and other outlets found selling unsafe or substandard products as part of efforts to strengthen market surveillance and consumer protection.

“The non-compliance issue being referred to concerns a customer using his property as a hotel with a single maximum-demand meter, who later converted the property to residential use and demanded 20 non-maximum-demand meters for the same address,” he explained.