The Federal Airports Authority of Nigeria has expressed a strong commitment to ensuring full International Organisation for Standardisation certification by December 2025.

This commitment was disclosed in a statement by FAAN’s Director of Public Affairs and Consumer Protection, Mr. Henry Agbebire, after the Managing Director/Chief Executive of FAAN, Mrs. Olubunmi Kuku, represented by the Director of Human Resources and Administration, Dr. Luqman Emiola, unveiled the Integrated ISO Policy.

The statement noted that the new policy integrates two key standards: ISO 9001:2015 Quality Management System and ISO 14001:2015 Environmental Management System, into a single framework.

Through this integrated system, FAAN seeks to institutionalize a culture of service quality, operational safety, and sustainable practice across all airports under its management.

Director of Special Duties, Mrs. Obiageli Orah, highlighted the purpose of the policy, explaining that the audit process was designed to measure FAAN’s commitment to quality and the way it conducts its business, with strong emphasis on customer satisfaction and environmental responsibility.

Management disclosed that FAAN has achieved about 70 per cent completion of the certification process, with external auditors scheduled to arrive in November to assess compliance and close identified gaps, targeting full ISO certification by December 2025.

The Managing Director emphasized that the ISO Policy reinforces the operational principle that “if it is not documented, it is considered not done.”

She noted that the policy provides FAAN with a working document to guide internal audits across directorates, ensuring that every action reflects the Authority’s commitment to service quality, safety, environmental stewardship, and operational excellence.

FAAN reiterated its dedication to managing Nigeria’s airports in line with international best practices, ensuring safe, secure, efficient, and environmentally responsible operations.

The authority also reaffirmed its commitment to protecting the environment, supporting host communities, and providing a conducive workplace for staff.