The Federal Airports Authority of Nigeria has announced an investigation into an incident involving a passenger on an Enugu Air flight.

A video shared on X on Monday showed security personnel forcibly removing the passenger after he reportedly refused to turn off his mobile phone.

FAAN’s Director of Public Affairs and Consumer Protection, Obiageli Orah, said on Tuesday that while investigations are ongoing, initial findings suggest the incident occurred after the passenger failed to follow safety instructions, according to TheCables.

“Right now, we are still investigating to get the full information about what happened,” Orah stated.

“So far, what we have gathered is that a passenger was meant to switch off his mobile phone but he refused to abide by that instruction and other passengers in the airplane also joined in asking him to turn off his mobile phone and when he refused to do that, the securities on ground were alerted.”

“Even the passengers were not comfortable with him refusing to switch off his phone and the securities had to deplane him.

“That is what we have gathered so far but we are still on that to get the full information,” she added.

The FAAN spokesperson stated that the Enugu-to-Lagos flight was held on the ground until the disruptive passenger was removed.

“He became unruly and the pilot had to report the matter to the controller,” she said.

“What is interesting is that other passengers in the aircraft were quite uncomfortable with the non-compliance of the passenger and they even joined in asking him to turn off his phone. The aircraft had to go back to deplane him.”

This comes weeks after the Nigeria Civil Aviation Authority issued a directive requiring all mobile phones to be fully switched off during take-off and landing.