Ecobank Nigeria has urged customers to stay vigilant against fraudsters during the Yuletide, while assuring uninterrupted access to banking services via its digital platforms throughout the holiday season.
The Head of Consumer Banking at Ecobank Nigeria, Adeola Ogunyemi, disclosed this assuring customers they could carry out shopping and transactions smoothly using the bank’s digital channels.
Ogunyemi emphasized the bank’s ongoing commitment to digital transformation, focused on enhancing customer experience and providing alternative access to banking services.
Ecobank Nigeria, a member of the Ecobank Group, a prominent pan-African banking group, provides a comprehensive range of financial services to consumers, businesses, corporations, and investors.
The bank operates more than 240 branches and 35,000 Xpress Point agencies across Nigeria.
Banks in Nigeria have reported a staggering N42.33bn in fraud-related losses during the first two quarters of 2024, with increases across various payment channels, except for mobile fraud.
Data from the Financial Institutions Training Centre’s Q1 and Q2 2024 Fraud and Forgeries report reveals a concerning trend, with losses rising across all channels, excluding mobile fraud.
