The widely-used AI chatbot service ChatGPT experienced multiple outages, prompting OpenAI to spend several hours addressing the issues to restore service for users.
According to OpenAI’s service status tracker, the company began tackling the first issue at 12:21 AM PDT on June 4. This initial problem was resolved by 4:19 AM PDT. However, shortly after, another outage occurred, and OpenAI started investigating it at 7:33 AM PDT. By 10:17 AM PDT, the company announced that all systems were operational again.
OpenAI provided an update on the situation, stating, “We experienced a major outage impacting all users on all plans of ChatGPT. The impact included all ChatGPT-related services but did not affect platform.openai.com or the API. This incident started on June 4th at 2:15 PM GMT and was resolved by 5:01 PM GMT.” The company did not offer further details regarding the cause of the outage.
The service disruption affected users worldwide during the early hours of the day Pacific time, with many taking to social media platforms X and Threads to report the issue.
ChatGPT boasts more than 100 million weekly users, according to OpenAI. The platform has experienced a few partial outages over the past 30 days, with the most notable incident occurring last month when users were unable to access web results due to a Bing API outage.
