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India withdraws order mandating pre-installed cybersecurity app for smartphones

The Indian government has withdrawn its directive requiring smartphone makers to pre-install a state-run cybersecurity app on all devices following widespread backlash.

Authorities had quietly instructed manufacturers and importers on November 28 to add the Sanchar Saathi (“Communication Partner”) app to all new phones within 90 days and deliver it to older devices via software updates.

Copies of the order shared on social media this week also revealed that companies were instructed to make the app permanent, preventing users from disabling or uninstalling it.

The directive triggered widespread criticism from users, activists, and opposition figures, who warned that the app could serve as a state surveillance tool in the world’s most populous country.

In response to the backlash, the Modi government withdrew the order on Wednesday.

“Government has decided not to make the pre-installation mandatory for mobile manufacturers,” India’s communications ministry said in a press statement.

The proposal quickly became a flashpoint on India’s largely nationalistic prime-time news, where politicians and privacy advocates debated its merits.

Newspaper editorials also sided with privacy advocates in condemning the plan.