The Abuja Electricity Distribution Company has issued electricity credit refunds totaling ₦241.45 million to 9,823 customers across its service areas.

The refunds, granted as compensation for billing irregularities and regulatory breaches between June 2024 and January 2025, were processed as energy credits.

This action follows directives from the Nigerian Electricity Regulatory Commission in accordance with consumer protection rules under the Meter Asset Provider scheme.

AEDC published the list of affected customers on its official website on Tuesday and urged beneficiaries to check their refund status.

According to a statement on its official X handle, the disbursement reflects AEDC’s “commitment to transparency and regulatory compliance.” The company added that this gesture aims to rebuild public trust in its metering and billing systems.

The statement read, “The management of Abuja Electricity Distribution Plc wishes to inform our esteemed customers that, in line with the directive issued by the Nigerian Electricity Regulatory Commission in February 2025, we have published the list of customers who have received refunds under the Meter Asset Provider scheme.

“This action underscores our commitment to transparency and regulatory compliance, as well as our continued efforts to foster trust and accountability in our metering programmes. Customers who paid upfront for meters under the MAP scheme are advised to visit our official website at www.abujaelectricity.com to verify their refund status.”

The refunds cover both prepaid and postpaid customers. Prepaid customers received additional electricity units, while postpaid customers had their billing accounts adjusted accordingly.

NERC regulations require that customers who paid upfront for meters under the Meter Asset Provider (MAP) framework be reimbursed by their respective Distribution Companies (Discos) through energy credits. The reimbursement schedule must be approved by the Commission after assessing the Disco’s financial status.

Under the MAP framework, meters are supplied and maintained by third-party investors, with customers paying monthly metering service charges.

However, consumer groups have raised concerns about delays and inconsistencies in refunds from Daiscos, including AEDC.